Literature Review on Digitalization in Facilities Management and Facilities Management Performance Measurement: Contribution of Industry 4.0 in the Global Era

Jeoung Yul Lee, Ilkhom Okmirzaevich Irisboev and Yeon-Sik Ryu
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Jeoung Yul Lee: School of Business Management, Hongik University, Sejong 30016, Korea
Ilkhom Okmirzaevich Irisboev: School of Business Management, Hongik University, Sejong 30016, Korea
Yeon-Sik Ryu: School of Business Management, Hongik University, Sejong 30016, Korea

Sustainability, 2021, vol. 13, issue 23, 1-29

Abstract: In this study, our aim is to present a comprehensive systematic review on digitalization (DT) in facility management (FM) and FM performance management (PM). Past research on these themes indicated that either research articles on DT in FM or research studies on FM PM are separately dealt with. However, in contrast, in our literature review, we try to present a holistic literature review by integrating both research streams on DT applications for FM and FM PM. A total 130 academic journal articles published on these subjects, between 1990 and 2021, from Web of Science and Google Scholars, were reviewed in this article. Moreover, this article identified a number of possibilities for future research on DT and FM PM, including the interoperability enhancement of building information modeling (BIM) methodology, the test and implementation of BIM concept for smart transportation infrastructure, usage of the integration of 3D analysis algorithms, the perfect cross integration of BIM and geographic information system (GIS) and systematic research efforts with new methodologies and theoretical constructs. We hope that this article will help researchers determine the areas where further research must be conducted and what kind of future directions would be valuable for DT and PM in FM.

Keywords: facilities management; digitalization; performance measurement; sustainability; literature review (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:13:y:2021:i:23:p:13432-:d:694994

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