Assessment of Wayfinding Performance in Complex Healthcare Facilities: A Conceptual Framework

Ammar Al-Sharaa (), Mastura Adam (), Amer Siddiq Amer Nordin, Riyadh Mundher and Ameer Alhasan
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Ammar Al-Sharaa: Department of Architecture, Faculty of Built Environment, University of Malaya, Kuala Lumpur 50603, Malaysia
Mastura Adam: Department of Architecture, Faculty of Built Environment, University of Malaya, Kuala Lumpur 50603, Malaysia
Amer Siddiq Amer Nordin: Centre on Addiction Sciences (UMCAS), University of Malaya, Kuala Lumpur 50603, Malaysia
Riyadh Mundher: Department of Landscape Architecture, Faculty of Design and Architecture, Universiti Putra Malaysia, Serdang 43400, Malaysia
Ameer Alhasan: Department of Computer Techniques Engineering, Dijlah University College, Baghdad 00964, Iraq

Sustainability, 2022, vol. 14, issue 24, 1-20

Abstract: Wayfinding is considered to be one of the most demanding challenges to be performed by hospitals’ users. Wayfinding has been an interest among researchers from different fields, such as architecture, interior design, cognitive psychology, and facilities management, to name a few. Previous scholars have highlighted the need for a holistic framework taking into consideration both user and environmental factors. A narrative review of the literature was carried out to understand the full extent of the issue and address the ever-increasing demand for a holistic assessment framework. This article attempts to address the underlying gap by proposing a comprehensive framework that takes into account both facets of the issue through a narrative review of the literature to some of the most prominent research attempts to address the problem of wayfinding in complex healthcare settings. Furthermore, the proposed framework can assist both researchers and practicing professionals by providing a comprehensive understanding of the issue of complex wayfinding as well as of the variables to be investigated in the assessment process.

Keywords: wayfinding; pathfinding; navigation; indoor environment; interior environment; healthcare facilities; hospitals; assessment framework (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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