Embracing DDMT Teaching Model and Design Thinking for Organization Development

Yin-Fah Elliot Lee, Tzu-Hua Wang (), Ming-Tay Foo and Kee-Fui Turner Lam
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Yin-Fah Elliot Lee: International Intercollegiate PhD Program, National Tsing Hua University, Hsinchu 300193, Taiwan
Tzu-Hua Wang: Department of Education and Learning Technology, National Tsing Hua University, Hsinchu 300193, Taiwan
Ming-Tay Foo: Goshen Consilium Pte. Ltd., 171 Chin Swee Road, # 04-08/09 CES Centre, Singapore 169877, Singapore
Kee-Fui Turner Lam: International Intercollegiate PhD Program, National Tsing Hua University, Hsinchu 300193, Taiwan

Sustainability, 2023, vol. 15, issue 11, 1-14

Abstract: The multi-generational workforce presents challenges for organizations, as the needs and expectations of employees vary greatly between different age groups. To address this, organizations need to adapt their development and learning principles to better suit the changing workforce. The DDMT Teaching Model of Tsing Hua STEAM School, which integrates design thinking methodology, aims to address this challenge. DDMT stands for Discover, Define, Model & Modeling, and Transfer. The main aim of this study is to identify the organization development practices (OD) and gaps through interdisciplinary models such as DDMT and design thinking. In collaboration with a healthcare nursing home service provider, a proof of concept using the DDMT-DT model was conducted to understand the challenges in employment and retention of support employees between nursing homes under the healthcare organization. The paper highlights the rapid change in human experiences and mindsets in the work culture and the need for a design curriculum that is more relevant to the current and future workforce. The DDMT-DT approach can help organizations address these challenges by providing a framework for HR personnel to design training curricula that are more effective in addressing the issues of hiring and employee retention. By applying the DDMT-DT model, HR personnel can better understand the needs and motivations of the workforce and design training programs that are more relevant to their needs. The proof-of-concept research pilot project conducted with the healthcare nursing home service provider demonstrated the effectiveness of the DDMT-DT model in addressing the issues of hiring and employee retention. The project provides a valuable case study for other organizations looking to implement the DDMT-DT model in their HR practices. Overall, the paper highlights the importance of adapting HR practices to better suit the changing workforce. The DDMT-DT model provides a useful framework for organizations looking to improve their HR practices and better address the needs of their workforce.

Keywords: DDMT teaching model; design thinking; organization development; organization learning; Tsing Hua STEAM School (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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