Conceptualizing Corporate Digital Responsibility: A Digital Technology Development Perspective

Cong Cheng () and Mengxin Zhang
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Cong Cheng: China Institute for Small and Medium Enterprise, Zhejiang University of Technology, Hangzhou 310023, China
Mengxin Zhang: School of Management, Zhejiang University of Technology, Hangzhou 310023, China

Sustainability, 2023, vol. 15, issue 3, 1-21

Abstract: Managers and scholars require an appropriate conceptualization, as well as reliable and valid measures of corporate digital responsibility (CDR), to better understand and tackle issues involving CDR. Therefore, by combining insights from extant research on corporate responsibility in the digital realm, this article proposes to distinguish CDR into corporate digitized responsibility and corporate digitalized responsibility. Specifically, corporate digitized responsibility includes unbiased data acquisition, data protection, and data maintenance; corporate digitalized responsibility involves appropriate data interpretation, objective predicted results and tackling value conflicts in data-driven decision-making. Moreover, we also provide a valid measurement for CDR, and the findings demonstrate that a positive relationship exists between CDR and corporate digital performance. Finally, this article offers some suggestions for managers on how to tackle CDR issues and utilize digital technologies in appropriate ways.

Keywords: corporate digital responsibility; conceptualization; digital technology development (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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