Innovative Blockchain-Based Tracking Systems, A Technology Acceptance for Cross-Border Runners during and Post-Pandemic

Heru Susanto () and Nurul Kemaluddin
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Heru Susanto: Center for Innovative Engineering and School of Business, Universiti Teknolog iBrunei, Mukim Gadong A, Bandar Seri Begawan BE1410, Brunei
Nurul Kemaluddin: Center for Innovative Engineering and School of Business, Universiti Teknolog iBrunei, Mukim Gadong A, Bandar Seri Begawan BE1410, Brunei

Sustainability, 2023, vol. 15, issue 8, 1-34

Abstract: This study aims to design and implement an online blockchain-based and real-time parcel monitoring and tracking system for cross-border runners and the customer via an online platform, during and post the COVID-19 pandemic. A blockchain is a distributed ledger system that serves as a transparent, understandable, and trustworthy store of data and analysis on the platform for participants to engage with each other. The result of proposing a blockchain-based tracking system is promising. The result and UAT show positive feedback on the use and features of the blockchain-based tracking system. As the world reacted to the pandemic, many organizations provided monitoring with their deliveries, which is a terrific method for businesses to prevent losing valuable customers. According to the findings of the study, organizations prefer to have blockchain-based tracking systems.

Keywords: blockchain; innovative engineering; information security; tracking system; unique ID; runner; delivery status (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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