The Impact of Organizational Culture on Employee Performance: A Case Study at Foreign-Invested Logistics Service Enterprises Approaching Sustainability Development

Pham Van Kiem, Thi Nhu Quynh Vu (), Thanh Tu Phan and Ngoc Anh Nguyen
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Pham Van Kiem: Faculty of Economics and International Business, Thuongmai University, Hanoi 11300, Vietnam
Thi Nhu Quynh Vu: Institute of Business Administration, Thuongmai University, Hanoi 11300, Vietnam
Thanh Tu Phan: Centre of Science and Technology Research and Development (CSTRAD), Thuongmai University, Hanoi 11300, Vietnam
Ngoc Anh Nguyen: Institute of Business Administration, Thuongmai University, Hanoi 11300, Vietnam

Sustainability, 2024, vol. 16, issue 15, 1-18

Abstract: The study aims to assess the impact of organizational culture on employee performance in foreign-invested logistics service enterprises from the sustainability perspective. We developed a theoretical framework on organizational culture and explored the factors shaping organizational culture, from which three research hypotheses are proposed. Based on a research sample of 162 foreign-invested logistics service enterprises, the multiple linear regression results indicate that 5 factors of organizational culture positively impact employee performance, including employees’ beliefs, corporate focus of human life, leadership style and authority division, corporate values, relationship with business environment. Based on these findings, we proposed recommendations for improving employee performance in foreign-invested logistics service enterprises from a sustainability perspective.

Keywords: culture; organizational culture; employee performance; logistics; foreign investment; logistics service enterprises; sustainability (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
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