Process Approach in a Mining Company: LW Bogdanka S.A. Case Study

Artur Dyczko (), Kinga Stecuła (), Lilianna Stańczak, Barış Aydın and Paweł Kamiński
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Artur Dyczko: Mineral and Energy Economy Research Institute, Polish Academy of Sciences, Wybickiego 7a, 31-261 Krakow, Poland
Kinga Stecuła: Faculty of Organization and Management, Silesian University of Technology, 44-100 Gliwice, Poland
Lilianna Stańczak: KOMAG Institute of Mining Technology, Pszczynska 37, 44-101 Gliwice, Poland
Barış Aydın: Department of Industrial Engineering, Faculty of Engineering and Natural Sciences, Manisa Celal Bayar University, Manisa 45140, Türkiye
Paweł Kamiński: KOMAG Institute of Mining Technology, Pszczynska 37, 44-101 Gliwice, Poland

Sustainability, 2024, vol. 16, issue 20, 1-22

Abstract: This article concerns the management of the Polish mining company Lubelski Węgiel (LW) Bogdanka S.A. The main aim of this paper was to describe the whole process of implementing a process approach to management in one of the most important mining companies in Poland. The objective of the research presented was the incorporation of the process approach in LW Bogdanka S.A. to enhance its management and to improve the effectiveness of its mining process. This paper uses a case study method and presents a practical incorporation of the process approach and its results. The first phase of the proposed solution included building a map of business processes. Then, the research consisted of an analysis of existing processes; the introduction of new solutions, mainly in the field of infrastructure and IT systems; and changing the awareness of key process owners. The motivation for applying this approach was to achieve greater efficiency and continuous improvement in LW Bogdanka S.A. The main results and achievements were not merely limited to the development of a map of processes and subprocesses, but also led to an improvement in organizational structure, changes in approach to company management, a diagnosis of problems in the most important company departments, and the proposal of solutions to them.

Keywords: process management; business processes; mining; management (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
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