Assisted Sustainability: How Digital Technologies Promote Corporate Sustainability

Lisa Schrade-Grytsenko (), Karolin Eva Kappler and Stefan Smolnik
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Lisa Schrade-Grytsenko: Faculty of Business Administration and Economics, University of Hagen, 58097 Hagen, Germany
Karolin Eva Kappler: Faculty of Social Services, Catholic University of Applied Sciences North Rhine-Westphalia, 50668 Cologne, Germany
Stefan Smolnik: Faculty of Business Administration and Economics, University of Hagen, 58097 Hagen, Germany

Sustainability, 2025, vol. 17, issue 12, 1-24

Abstract: Sustainability has evolved from a new trend to an imperative and strategical necessity for companies. Despite the growing focus from economics and information systems (IS) research, practical solutions for integrating sustainability into business practices remain limited. Moreover, there is a growing demand for corporate sustainability (CS) and an increasing ability to implement digital technologies in companies. In our paper, we scrutinize how digital technologies promote corporate sustainability. We use the Delphi method to discuss future scenarios and assess the mechanisms of digitally assisted sustainability in companies. Our findings indicate that the synergy between sustainability measures and digital technologies, such as digital assistants, holds significant potential for improving sustainability, efficiency, and profitability across various use cases within businesses. For a company’s strategy, this means integrating sustainability as a core component, leveraging digital technologies to drive sustainable practices, enhance operational efficiency, and boost profitability.

Keywords: corporate sustainability; Delphi study; digital transformation; efficiency; profitability (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2025
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