Cloud Computing’s Impact on the Digital Transformation of the Enterprise: A Mixed-Methods Approach

Tereza Raquel Merlo (), Fariba Fard and Suliman Hawamdeh
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Tereza Raquel Merlo: Department of Information Sciences, University of North Texas, Denton, TX 76203-501, USA
Fariba Fard: Department of Information Sciences, University of North Texas, Denton, TX 76203-501, USA
Suliman Hawamdeh: Department of Information Sciences, University of North Texas, Denton, TX 76203-501, USA

Sustainability, 2025, vol. 17, issue 13, 1-17

Abstract: Cloud computing (CC) represents a key digital transformation advancement, reshaping the ways in which businesses operate across diverse industries. The exponential growth in data production has created an unprecedented challenge in the ways in which data is created, processed, and managed. This study investigates the impact of cloud computing on the digital transformation of the enterprise, including issues concerning sustainability and long-term preservation and curation. While there has been a proliferation of studies concerning the adoption and implementation of cloud computing in the enterprise, there is still a gap in the literature concerning the use of cloud computing technology for long-term preservation, digital curation, and sustainability. The study employed a mixed-methods approach that utilized a systematic review of the literature and an Internet-based survey. The combination of the systematic review and survey was intended to provide insights into the key strategic factors impacting the use of cloud computing for long-term preservation and sustainability. The results of the study show that, despite the growing recognition of the benefits of cloud computing, most organizations are still concerned about issues such as security, privacy, accessibility, and cost. Concerns regarding the long-term preservation and sustainability of enterprise information are closely tied to the extent to which cloud computing services are deemed reliable and trustworthy. This study underscores the varying levels of satisfaction among users, with businesses acknowledging both the advantages and disadvantages of the current cloud solutions.

Keywords: cloud computing; digital workplace; business transformation; SMEs; technology adoption (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2025
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