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Flexibilités et systèmes d'information

Eric Fimbel and Yvon Pesqueux ()
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Yvon Pesqueux: LIPSOR - Laboratoire d'Innovation, Prospective Stratégique et ORganisation - CNAM - Conservatoire National des Arts et Métiers [CNAM]

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Abstract: In front of the combined increase of uncertainty and the required ability to react, managers expect from their operational devices that they show themselves capable of flexibility. After having proposed several clarifications on this concept, we shall analyze its application on information systems (IS). An ontological and a teleological analysis of IS allows us to test the effects of several types of variations of operational conditions on a specific IS in a given company. These variations can find their origin within the company itself or in its environment, and they can be of different natures (eco-industrial, technological,...). The identification of the choices made in terms of architecture (infrastructures, applications, data bases,...) and in governance (internalized, externalized, mix of both) puts the accent on the central role of competencies and capacities of learning of the actors, notably head offices, IS directions and the organization itself.

Keywords: Flexibility; Information System; Governance; Flexibilité; système d'information; variation des conditions opérationnelles; architectures; gouvernance (search for similar items in EconPapers)
Date: 2004-05-26
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Published in 9° colloque de l'AIM, May 2004, Evry, France. Aim04_Fimbel_Pesqueux.pdf

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