Technical Foundations to Cut Down Administrative Red Tape: The Case of the Canton of Vaud

Olivier Glassey () and Sophie Pichaureaux
Additional contact information
Olivier Glassey: IDHEAP - Institut de hautes études en administration publique - Swiss Public Administration Network
Sophie Pichaureaux: Etat de Vaud - eGovernment Program

Post-Print from HAL

Abstract: In this paper, we describe an analysis framework we developed in order to analyze the implementation of a simplification strategy in a Swiss Canton. This strategy is based on a participatory analysis of services and on the development of eGovernment foundations through the use of open standards and open source software. This framework takes into account both the supply side of administrative services and the user uptake. We will furthermore present preliminary results of our survey.

Keywords: eGovernment; foundations; e-Services; users; standardization; case study (search for similar items in EconPapers)
Date: 2011-06-12
Note: View the original document on HAL open archive server: https://hal.science/hal-00620181
References: View references in EconPapers View complete reference list from CitEc
Citations:

Published in 12th Annual International Conference on Digital Government Research (dg.o 2011), Jun 2011, University of Maryland, College Park, MD, United States. pp.8

Downloads: (external link)
https://hal.science/hal-00620181/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00620181

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().