Figures that manage sociotechnical change

Les figures de la gestion du changement sociotechnique

François-Xavier de Vaujany ()
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François-Xavier de Vaujany: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique

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Abstract: Computers and software occupy an ever bigger place in an organization's activities. Studying the social dynamics of their uses has thus become a major preoccupation for the social sciences. An overview of recent studies, in particular "structurationist" research, on this subject is presented; and a federative model, suggested. This archetypical model corresponds to three stylized situations of sociotechnical change (a neutral, regenerated and disturbed archetype) that, in some cases, can be aligned to reconstitute "appropriative trajectories". This theoretical framework is applied to various sorts of information technology, in particular: enterprise resource planning (ERP) software, intranets and electronic messaging systems. Beyond merely understanding the social dynamics, the effort is made to link appropriative trajectories with the "logics of control" specific to them. The latter correspond to figures of management (the channel, facilitator and catalyst), which are described.

Keywords: Changement sociotechnique; Technologies de l'information; Modèle archétypique; Trajectoires appropriatives; Structuration; A. Mallard (search for similar items in EconPapers)
Date: 2003
Note: View the original document on HAL open archive server: https://hal.science/hal-00644422v1
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Citations: View citations in EconPapers (3)

Published in Sociologie du Travail, 2003, 45 (4), pp.515-536. ⟨10.4000/sdt.32451⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00644422

DOI: 10.4000/sdt.32451

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