A Case Study on Process Modelling -- Three Questions and Three Techniques

Olivier Glassey ()
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Olivier Glassey: IDHEAP - Institut de hautes études en administration publique - Swiss Public Administration Network

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Abstract: In this case study we compare three process modelling techniques in order to find common concepts and to identify significant differences. We base this comparison around three general questions: - What are the objectives of the organisation? - Who is doing what with which resources? - How does the organisation work? The answers to the third of these questions ("how does the organisation work?") are quite similar for all three of the modelling techniques we examine here. The main differences, at the modelling level, appear when considering the answers to the first two.

Keywords: Process modelling; graphical representation; description levels; comparison (search for similar items in EconPapers)
Date: 2008
Note: View the original document on HAL open archive server: https://hal.science/hal-00724747v1
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Published in Decision Support Systems, 2008, 44 (4), pp.842-853. ⟨10.1016/j.dss.2007.10.004⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00724747

DOI: 10.1016/j.dss.2007.10.004

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