PUBLIC SERVICE MODERNIZATION AND SOCIO-ECONOMIC PERFORMANCE

Véronique Zardet () and Samantha Rose ()
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Véronique Zardet: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon, ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations
Samantha Rose: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon, ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations

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Abstract: The modernization of public services is a major issue for public authorities and delegated public service organizations. The latter are faced with challenges that necessitate in-depth organizational change. This chapter presents the case of a French delegate public service entity, designated by the letter U, in which we have conducted since 1995 a socio-economic intervention-research.

Keywords: PUBLIC SERVICE MODERNIZATION; SOCIO-ECONOMIC PERFORMANCE (search for similar items in EconPapers)
Date: 2015
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Published in The Socio-Economic Approach to Management Revisited: The Evolving Nature of SEAM in the 21st Century, 2015, Research in Management Consulting

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01140305

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