Impact of object manipulation, customization and social loafing on competencies management in 3D Virtual Worlds

Ikram Bououd, Sana Rouis Skandrani, Imed Boughzala () and Mohamed Makhlouf
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Ikram Bououd: ISGGB - Institut Supérieur de Gestion de Gabès (Université de Gabès)
Sana Rouis Skandrani: ETS - Department of Business Administration, Technology and Social Science (Luleå University of Technology)
Imed Boughzala: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management
Mohamed Makhlouf: Kedge BS - Kedge Business School

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Abstract: 3D Virtual Worlds (VW) are rich and promising collaboration tools limitedly introduced to support competence management, yet, extensively used to enhance knowledge sharing (KS) and support knowledge application (KA). Nevertheless, KS and KA represent a challenging medium to leverage individual as well as organization's competencies. Characterized by a realistic visual dimension in representing work environment and a growing capacity of simulation, 3D platforms facilitate and value competence formation. Present study analyzes role of 3D VW technology unique characteristics (i.e. object manipulation and avatar and 3D environment customization) and specific personal character social loafing, on competencies acquisition. Individual performance and organizational performance were measured to assess individual and organizational competences. Answers from 144 users of 3D VWs were analyzed. Results show that social loafing has significant negative effect on knowledge sharing. Customization and object manipulation have significant, yet small moderating effect on 3D VW technology use and knowledge sharing. KS subsequent effect on KA, individual and organizational competencies are significant. Limitations and new research directions are presented.

Keywords: Competence management; Individual performance; Team performance; Knowledge application; Technology use; Knowledge sharing; 3D Virtual World technology (search for similar items in EconPapers)
Date: 2016-12
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Citations: View citations in EconPapers (4)

Published in Information Systems Frontiers, 2016, 18 (6), pp.1191 - 1203. ⟨10.1007/s10796-016-9655-9⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01404392

DOI: 10.1007/s10796-016-9655-9

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