What’s Next after Psychological Contract Violation?

Sylvie Guerrero () and Mickaël Naulleau ()
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Sylvie Guerrero: UQAM - Université du Québec à Montréal = University of Québec in Montréal
Mickaël Naulleau: Audencia Business School

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Abstract: This article adopts a clinical perspective based on the theoretical framework of grief in order to examine individuals' reactions following psychological contract violation. By focusing on emotional intra-psychic phenomena, the study provides evidence of the enduring effects of psychological contract violation on individuals and the employment relationship. Sixty interviews conducted among eleven managers of a temporary employment agency experiencing major organizational changes show that psychological contract violation triggers a grief process within the individual when violation deprives that individual from achieving a highly-invested object at work. In these circumstances, individuals enter into a long grief process that deeply alters the employment relationship and modifies the amount and intensity of energy that they devote to their work.

Keywords: Psychological contract violation; Grief process; Clinical psychology; Longitudinal studies (search for similar items in EconPapers)
Date: 2016-12
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Published in Relations Industrielles / Industrial Relations, 2016, 71 (4), pp.639-659

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01432532

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