Do Employers Forgive Applicants’ Bad Spelling in Résumés ?

Alain Lacroux () and Christelle Martin Lacroux ()
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Alain Lacroux: GRM - Groupe de Recherche en Management - EA 4711 - UNS - Université Nice Sophia Antipolis (1965 - 2019) - IAE Toulon - Institut d'Administration des Entreprises (IAE) - Toulon - UTLN - Université de Toulon
Christelle Martin Lacroux: GRM - Groupe de Recherche en Management - EA 4711 - UNS - Université Nice Sophia Antipolis (1965 - 2019) - IAE Toulon - Institut d'Administration des Entreprises (IAE) - Toulon - UTLN - Université de Toulon

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Abstract: Spelling deficiencies are becoming a growing concern among employers, but few studies have quantified this phenomenon and its impact on recruiters' choice. This article aims to highlight the relative weight of the form (the spelling skills) in application forms, compared with the content (the level of work experience), in recruiters' judgment during the selection process. The study asked 536 professional recruiters to evaluate different application forms. The results show that the presence of spelling errors has the same detrimental impact on the chances of being shortlisted as a lack of professional experience, and recruiters' spelling skills also moderate their judgment.

Keywords: spelling errors; personnel selection; impression formation; résumé screening (search for similar items in EconPapers)
Date: 2016-10-26
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Published in Business and Professional Communication Quarterly, 2016, ⟨10.1177/2329490616671310⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01451842

DOI: 10.1177/2329490616671310

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