Communication omnicanal: comment orchestrer numérique et mobile pour générer de la valeur incrémentale auprès des clients connectés ?
Grégoire Bothorel (),
Régine Vanheems () and
Anne Guérin
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Grégoire Bothorel: PRISM Sorbonne - Pôle de recherche interdisciplinaire en sciences du management - UP1 - Université Paris 1 Panthéon-Sorbonne, numberly (1000mercis Group) - numberly (1000mercis Group) - numberly (1000mercis Group)
Régine Vanheems: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon
Anne Guérin: numberly (1000mercis Group) - numberly (1000mercis Group) - numberly (1000mercis Group)
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Keywords: communication omnicanal; synergie; incrément; valeur client; mobilité; ciblage (search for similar items in EconPapers)
Date: 2016-12-01
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Published in Décisions Marketing, 2016, 84, ⟨10.7193/DM.084.61.75⟩
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01574776
DOI: 10.7193/DM.084.61.75
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