The Effect of Attitudinal and Behavioral Commitment on the Internal Assessment of Organizational Effectiveness: A Multilevel Analysis

Patrick Valéau (), Jurgen Willems and Mohammad Hassen Parak
Additional contact information
Patrick Valéau: CEMOI - Centre d'Économie et de Management de l'Océan Indien - UR - Université de La Réunion
Jurgen Willems: UHH - Universität Hamburg = University of Hamburg
Mohammad Hassen Parak: CEMOI - Centre d'Économie et de Management de l'Océan Indien - UR - Université de La Réunion

Post-Print from HAL

Abstract: Using a multilevel analysis including 207 volunteers and paid workers nested within 51 nonprofit organizations (NPOs), this study examines the effect of individual and group attitudinal and behavioral commitment on their assessment of organizational effectiveness. Drawing on classical attitude theories, our results indicate that individuals with higher affective organizational commitment tend to assess their NPO's effectiveness higher, while individuals staying because of the lack of alternatives assess it lower. However, in line with behavioral commitment theories, both relationships are mediated by the effect of teamwork behavioral commitment. We also found a negative effect of normative attitudinal commitment partially nested at the group level. Overall, our results suggest that encouraging volunteers and paid workers to participate in concrete teamwork behaviors on a daily basis constitutes a twofold benefit: it adds to the effect of affective attitudinal commitment at the individual level, while counter balancing the negative effects related to normative individual and collective resistances

Keywords: Attitudinal commitment; Effectiveness assessment; Behavioral commitment; Multilevel modeling (search for similar items in EconPapers)
Date: 2016-12
References: Add references at CitEc
Citations: View citations in EconPapers (4)

Published in Voluntas: International Journal of Voluntary and Nonprofit Organizations, 2016, 27 (6), pp.2913 - 2936. ⟨10.1007/s11266-016-9703-6⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01651569

DOI: 10.1007/s11266-016-9703-6

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().