James Heskett, De la logistique au management des services

Odile Chanut (), Thierry Morvan and Olivier Mevel ()
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Odile Chanut: COACTIS - COnception de l'ACTIon en Situation - UL2 - Université Lumière - Lyon 2 - UJM - Université Jean Monnet - Saint-Étienne
Olivier Mevel: ICI - Laboratoire Information, Coordination, Incitations - UEB - Université européenne de Bretagne - European University of Brittany - UBO - Université de Brest - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris] - IBSHS - Institut Brestois des Sciences de l'Homme et de la Société - UBO - Université de Brest

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Date: 2016
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Published in Les Grands auteurs en logistique et Supply Chain, coordonné par O. Lavastre, V. Carbone, B. Ageron, Editions Management & Société, Collection Grands Auteurs, pp.67-81, 2016, 2847698779

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01767025

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