Bricolage’ in the implementation and the use of IS by micro-firms: an empirical study

Annabelle Jaouen and Walid A. Nakara
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Annabelle Jaouen: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier
Walid A. Nakara: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier

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Abstract: The purpose of this research is to analyze the implementation and the use of IS (information system) by micro-firms. Organizational bricolage approach is particularly relevant to treat this question. This theoretical framework provides a new perspective for IS literature. For this research, we focus on IS management to explore this field. Indeed, micro-firms are characterized by simple IS and low formalization. The owner-managers develop intuitive strategies based on subjective decisions. In order to better understand the modalities of bricolage in IS by micro-firms, we realized 64 semi-directive interviews with French owner-managers. Results show a distinction in the implementation process and the use of the IS.

Date: 2015-04-01
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Published in 3rd World Conference on Information Systems and Technologies, Apr 2015, Azores, Portugal

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02086156

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