How Does Social Innovation Cross Borders? Exploring the Diffusion Process of an Alternative Homecare Service in France

Comment l'innovation sociale traverse les frontières ? Etude exploratoire de la diffusion d'un modèle hollandais de soins à domicile en France

Paula Cristofalo (), Odessa Petit Dit Dariel () and Vanessa Durand ()
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Paula Cristofalo: EA MOS - EA Management des Organisations de Santé - EHESP - École des Hautes Études en Santé Publique [EHESP] - PRES Sorbonne Paris Cité, EHESP - École des Hautes Études en Santé Publique [EHESP], IDM - Institut du Management - EHESP - École des Hautes Études en Santé Publique [EHESP]
Odessa Petit Dit Dariel: EA MOS - EA Management des Organisations de Santé - EHESP - École des Hautes Études en Santé Publique [EHESP] - PRES Sorbonne Paris Cité, EHESP - École des Hautes Études en Santé Publique [EHESP]
Vanessa Durand: EHESP - École des Hautes Études en Santé Publique [EHESP]

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Abstract: The aim of this paper is to present initial findings from an exploratory case study analyzing the process of emergence and diffusion of a new homecare service in France. In healthcare delivery, innovations aiming to tackle structural aspects of the system can take the form of social innovation. Social innovation is generally defined as a process, rather than an outcome, creating strategies that reconfigure social relations to meet a social goal. Buurtzorg Nederland is an example of such innovation. Launched twelve years ago in the Netherlands by a small team of four, this innovative homecare organization now includes over 10,000 self-managed nurses providing efficient value- and team-based care to patients in their homes, empowering both staff and patients. Today Buurtzorg Nederland has grown and been transposed to other countries, but few studies describe the process of adoption. This paper explores how Buurtzorg has been adapted in France since 2017.

Keywords: Social Innovation; Healthcare; Homecare; Self-Managed Teams; Teamwork; Buurtzorg; Soignons Humain (search for similar items in EconPapers)
Date: 2019
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Citations: View citations in EconPapers (1)

Published in Journal of Innovation Economics & Management, 2019, n°30 (3), pp.59. ⟨10.3917/jie.pr1.0049⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02438048

DOI: 10.3917/jie.pr1.0049

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