IS flexibility: analysis of a flexible mobile roaming system

Laura Jacome Madariaga and Chantal Morley ()
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Laura Jacome Madariaga: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], CEMANTIC - Centre d'Études et de recherches en Management et TIC - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris]
Chantal Morley: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], CEMANTIC - Centre d'Études et de recherches en Management et TIC - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris]

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Abstract: Recent research suggests that IS flexibility is a key factor in achieving competitive advantage, particularly in fast-changing business environments. However, IS flexibility is not easy to assess. In a previous research, we have built a comprehensive multi-dimensional framework of IS flexibility, that has been subjected to a first evaluation by managers. This paper describes the analysis of a complex roaming system which is qualified by users as flexible, based on our framework dimensions.

Keywords: Information system; IS flexibility; Roaming system; Flexibility assessment; Evaluation de la flexibilité; Flexibilité des SI; Système d'itinérance (search for similar items in EconPapers)
Date: 2008-12-13
Note: View the original document on HAL open archive server: https://hal.science/hal-02510182v1
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Published in AIM 2008 : 13ème Conférence de l'Association Information et Management (pre-ICIS Workshop Paris 2008), Dec 2008, Paris, France

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