Fidélisation et fidélité dans l’hôtellerie: une comparaison franco-slovaque

Lubica Hikkerova, Pierre-Charles Pupion () and Jean-Michel Sahut
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Lubica Hikkerova: EM - EMLyon Business School
Pierre-Charles Pupion: CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université

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Date: 2015
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Published in Revue management & avenir, 2015, 78 (4), pp.161. ⟨10.3917/mav.078.0161⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-02614859

DOI: 10.3917/mav.078.0161

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