Understanding the value process: Value creation in a luxury service context

Jonas Holmqvist, Luca Visconti, Christian Grönroos, Blandine Guais and Aurélie Kessous
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Aurélie Kessous: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Date: 2020-11
Note: View the original document on HAL open archive server: https://hal.science/hal-03511392v1
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Published in Journal of Business Research, 2020, 120, pp.114-126. ⟨10.1016/j.jbusres.2020.07.002⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03511392

DOI: 10.1016/j.jbusres.2020.07.002

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