Vers la caractérisation d’une gestion des ressources humaines bienveillante comme réponse au mal-être au travail. Une étude exploratoire au sein d’une PME labellisée

Rodolphe Colle, Isabelle Corbett-Etchevers (), Christian Defélix (), Céline Perea () and Damien Richard
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Rodolphe Colle: CERAG - Centre d'études et de recherches appliquées à la gestion - UGA - Université Grenoble Alpes
Isabelle Corbett-Etchevers: CERAG - Centre d'études et de recherches appliquées à la gestion - UGA - Université Grenoble Alpes
Christian Defélix: CERAG - Centre d'études et de recherches appliquées à la gestion - UGA - Université Grenoble Alpes
Céline Perea: CERAG - Centre d'études et de recherches appliquées à la gestion - UGA - Université Grenoble Alpes
Damien Richard: Service Pharmacologie Médicale [CHU Clermont-Ferrand] - CHU Gabriel Montpied [Clermont-Ferrand] - CHU Clermont-Ferrand - Pôle Biologie médicale et Anatomie pathologique [CHU Clermont-Ferrand] - CHU Gabriel Montpied [Clermont-Ferrand] - CHU Clermont-Ferrand, Neuro-Dol - Neuro-Dol - INSERM - Institut National de la Santé et de la Recherche Médicale - UCA - Université Clermont Auvergne

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Abstract: In answer to suffering at work, calls for "benevolent management" are increasing. But is it a question of changing behaviour, or can benevolence become a system and part of human resource management (HRM) practices ? While researchers and HR practitioners focus on preventing psychosocial risks and promoting quality of work life, there is a lack of research on alternatives to traditional HRM which has been pointed out as a source of ill-being at work. This article aims at characterizing "benevolent" HRM. We combine our investigation of HR practices in a SME recognized for its benevolent practices with the work of Gomez (2013) on the subjective, objective, and collective dimensions of work. This exploratory case study shows that benevolence could be an alternative to prevailing management practices. The benevolent company puts human beings at the center of the organization.

Keywords: benevolence; HRM; ill-being at work; bienveillance; GRH; mal-être au travail (search for similar items in EconPapers)
Date: 2020-12-21
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Published in RIMHE : Revue Interdisciplinaire Management, Homme(s) & Entreprise, 2020, 9 (41), pp.53-76. ⟨10.3917/rimhe.041.0053⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03982713

DOI: 10.3917/rimhe.041.0053

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