Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach

Alicia Orea-Giner (), Laura Fuentes-Moraleda, Teresa Villacé-Molinero, Ana Muñoz-Mazón and Jorge Calero-Sanz
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Alicia Orea-Giner: URJC - Universidad Rey Juan Carlos = Rey Juan Carlos University, EIREST - Équipe interdisciplinaire de recherches sur le tourisme - UP1 - Université Paris 1 Panthéon-Sorbonne

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Date: 2022-12
Note: View the original document on HAL open archive server: https://hal.science/hal-04039195
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Published in Tourism Management, 2022, 93, pp.104586. ⟨10.1016/j.tourman.2022.104586⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04039195

DOI: 10.1016/j.tourman.2022.104586

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