Managing mentoring for the labor market integration of humanitarian migrants

Sylvie Chevrier (), Elise Goiseau, Peter Lugosi and Jean-François Rase
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Sylvie Chevrier: IRG - Institut de Recherche en Gestion - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12 - Université Gustave Eiffel
Elise Goiseau: Excelia Group | La Rochelle Business School
Peter Lugosi: Oxford Brookes University
Jean-François Rase: IRG - Institut de Recherche en Gestion - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12 - Université Gustave Eiffel

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Abstract: This paper examines the design and operational challenges of managing a mentoring program supporting the labor market integration of humanitarian migrants. Data were collected using extended participant observation of organizational activities and processes, analysis of internal and external-oriented documents and communications, and interviews with a range of program stakeholders in a French organization working with recently arrived humanitarian migrants. Utilizing theoretical insights from value creation approaches, the paper identifies how the organization attempted to construct value propositions, including how these were embedded in the program's design and actors' engagement. Moreover, it examines critically how these were interpreted, enacted and occasionally subverted through the perceptions and actions of the various actors involved in the program delivery. In doing so, the study evaluates how the scope, goals and impacts envisioned by the organization translated into participants' experiences, which potentially shaped program outcomes. The findings stress the implications of program specialization and distributed governance on the effective management of mentoring schemes aimed at facilitating migrants' transition into work.

Keywords: Humanitarian migrant; Labor market inclusion; Mentoring program; Refugee; Value creation (search for similar items in EconPapers)
Date: 2023-09
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Published in Journal of International Management, 2023, pp.101062. ⟨10.1016/j.intman.2023.101062⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04216094

DOI: 10.1016/j.intman.2023.101062

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