The roles of discursive and interpretative activities in the transformation of individual representations into collective representations of an IS project in health

Les rôles des activités discursives et interprétatives dans la transformation des représentations individuelles en représentations collectives d'un projet SI en santé

Rémi Mougin (), Mickaël David () and Patricia Coutelle ()
Additional contact information
Rémi Mougin: VALLOREM - Val de Loire Recherche en Management - UO - Université d'Orléans - UT - Université de Tours
Mickaël David: VALLOREM - Val de Loire Recherche en Management - UO - Université d'Orléans - UT - Université de Tours
Patricia Coutelle: VALLOREM - Val de Loire Recherche en Management - UO - Université d'Orléans - UT - Université de Tours

Post-Print from HAL

Abstract: The health sector is currently undergoing regular technological transformations with a view to improving the efficiency of care and achieving economies of scale. This article is part of a "cognitive approach of the organization" [1] in order to analyse the dynamics of the transformation process of individual representations into collective representations. We examine this dynamic through discursive and interpretative activities during the configuration phase of a new information system for the computerized patient record (CPR). In this article, our focus is on the confrontation of actors' representations around an IS project within a Groupement Hospitalier Territorial (GHT) through a qualitative methodology based on semi-directive interviews and observation of project meetings. A thematic analysis of the data allows us to distinguish different types of individual and collective perceptions during formal and informal meetings and exchanges around the new CIO project. We also identified several roles of discursive and interpretative activities: the confrontation of individual representations; the sharing of technical knowledge; a negotiation between the different identities represented; a synchronization of information related to the organization of the project; the facilitation of decision-making. We wish to provide health project managers with tools to understand and describe the creation of collective representations during discursive and interpretative activities within teams in order to improve the design and appropriation of an IS.

Keywords: Information system; Electronic patient record; Collective Representations; Territorial Hospital Group; Systèmes d'Information; Dossier Patient Informatisé; Représentations collectives; Groupement Hospitalier de Territoire GHT (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

Published in Journal de gestion et d'économie de la santé, 2023, 2, pp.114-131. ⟨10.3917/jdds.041.2.0114⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04454857

DOI: 10.3917/jdds.041.2.0114

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().