Création de valeur par les intermédiaires du tourisme: quel cadre d’analyse?

Cécile Clergeau () and Erfan Marghobi
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Cécile Clergeau: LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes
Erfan Marghobi: GRANEM - Groupe de Recherche Angevin en Economie et Management - UA - Université d'Angers - AGROCAMPUS OUEST - Institut National de l'Horticulture et du Paysage

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Abstract: This research investigates value creation by tourism intermediaries. Based on a literature review, intermediation is defined and value creation is analyzed through the intermediaries' role. Six main functions are identified: economy, information, expertise, insurance, innovation, network creation.

Keywords: e-tourism; ICT; intermediary; intermediation; internet; tourism; added value; value creation; intermédiation; création de valeur; e-tourisme; intermédiaire; tourisme; TIC; valeur ajoutée; Internet (search for similar items in EconPapers)
Date: 2016-09-15
Note: View the original document on HAL open archive server: https://hal.science/hal-04455832v1
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Published in Mondes du tourisme, 2016, Hors-série, ⟨10.4000/tourisme.1159⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04455832

DOI: 10.4000/tourisme.1159

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