Cultural Influences on the Decision Process for Acquiring Enterprise Software: A Comparison of Mexico and United States

Jacques Verville, Ramaraj Palanisamy and Christine Bernadas ()
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Jacques Verville: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School, UBC - University of British Columbia [Canada]
Ramaraj Palanisamy: Université Saint-Francis-Xavier (CANADA) - Université Saint-Francis-Xavier (CANADA)
Christine Bernadas: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School, Central Washington University

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Abstract: The acquisition of Enterprise Software (ES) is a high expenditure activity that is fraught with a high level of risk. Can we safely assume that the acquisition of ES is similar for all countries? A simple answer is that it is probably not due to fact that human beings are involved in the decision making process of acquiring ES, individuals from different cultural backgrounds may introduce their own cultural bias. The objective of this study is to answer the following question: in ES acquisition, are Mexican and US organizations influenced by the same factors? To answer the question a hybrid Structured Equation Modeling (SEM) study has been realized and confirmed by an ANOVA analysis. The results show that Mexican and U.S. firms are not influenced the same way or by the same influencing factors. "System", "Integration" and "Team" factors influence Mexican organizations more than US organizations and "Users" factor influences US organizations more than Mexican organizations.

Keywords: Enterprise software; United States; Mexico; ERP acquisition; Influences; Factors and culture (search for similar items in EconPapers)
Date: 2010
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Published in International Journal of Global Management Studies, 2010, 2 (2), pp.36-66

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04651697

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