Systemic Impact Mapping of Hospital Innovation: A Multi-level Perspective on Innovation Lab Processes

Ferney Osorio (), Laurent Dupont (), Mauricio Camargo (), Claire Fauchille () and Guillaume Eckerlein ()
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Ferney Osorio: ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine, UNAL - Universidad Nacional de Colombia [Bogotà]
Laurent Dupont: ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine
Mauricio Camargo: ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine
Claire Fauchille: Humaniteam Design
Guillaume Eckerlein: Hôpital Bicêtre [AP-HP, Le Kremlin-Bicêtre] - AP-HP - Assistance publique - Hôpitaux de Paris (AP-HP)

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Abstract: In an era of urgent societal needs and digital transformations, hospitals are under increasing pressure to adapt while delivering high-quality services amid constraints such as limited funding and workforce shortages. Innovation labs have emerged as spaces to foster bottom-up innovation, but their effectiveness in healthcare remains understudied. Using a case study approach, we explore the mechanisms driving hospital innovation lab strategies and their impact at different levels of the hospital system. Using impact mapping, we provide empirical insights into the role of innovation labs in hospital innovation focusing on the patient experience, the well-being of healthcare professionals, and sustainable hospital management.

Keywords: hospital innovation; innovation labs; impact mapping; multi-level; strategy (search for similar items in EconPapers)
Date: 2024-06-24
New Economics Papers: this item is included in nep-cse and nep-ppm
Note: View the original document on HAL open archive server: https://hal.univ-lorraine.fr/hal-04673842v1
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Published in 2024 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC), Jun 2024, Funchal, Portugal. pp.1-9, ⟨10.1109/ICE/ITMC61926.2024.10794298⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04673842

DOI: 10.1109/ICE/ITMC61926.2024.10794298

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