Dimensions logistiques inexplorées d'une expérience mémorable: Le pèlerinage à Saint-Jacques-de-Compostelle

Gilles Paché
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Gilles Paché: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Abstract: The logistics of the pilgrimage to Santiago de Compostela plays a crucial role in shaping the pilgrims' initiation experience, blending accessibility with comfort. As the pilgrimage continues to attract increasing numbers of participants, including many non-believers, managing its logistical aspects has become increasingly complex, given the sheer volume of pilgrims—over 400,000 annually across the four main routes. Key challenges include maintaining the infrastructure, coordinating between various local authorities, and managing the flow of pilgrims. The quality of logistical services affects not only the physical journey but also the emotional and spiritual dimensions that accompany it. The central challenge lies in balancing modern conveniences, often concentrated in hubs, with respect for ancient traditions. This article emphasizes that a well considered logistical approach enhances the pilgrims' experience, while raising important questions about the authenticity of the pilgrimage in an ever-evolving context.

Keywords: Expérience; Hub; Logistique; Pèlerinage; Saint-Jacques-de Compostelle; Spiritualité (search for similar items in EconPapers)
Date: 2024-11
New Economics Papers: this item is included in nep-mac
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Published in Revue de Management et de Stratégie - RMS, 2024, pp.1-19

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