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Sufficiency as a guiding principle for culture change towards sustainability

Benjamin Combes ()
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Benjamin Combes: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique, CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique

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Abstract: This study explores the case of Clinitex, a professional cleaning services provider, which has implemented a ‘sufficiency threshold.' The sufficiency threshold serves as an overarching indicator for measuring success, balancing financial performance with qualitative factors such as employee well-being and customer satisfaction. Through a detailed case study, we examine how Clinitex has navigated the process of culture change via a management dispositif, integrating sufficiency into its core operations and challenging conventional growth-oriented practices. By analysing Clinitex's journey, this article aims to shed light on the practical implications of sustainability as culture change via sufficiency-oriented tools and practices, and provide insights for other organisations seeking to embed sufficiency into their organisational culture. The findings underscore the importance of transparency in leadership, stakeholder engagement, and a creative trial-and-error approach in driving cultural transformations towards sustainability, while also highlighting challenges related to arbitration between financial and socio-environmental indicators, employee onboarding and retention.

Date: 2025-07-03
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Published in 41st EGOS Colloquium 2025, European Group for Organizational Studies (EGOS), Jul 2025, Athens, Greece

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