Stakeholder perceptions in organizational crisis management: exploring alternative configurations

Orlando Contreras-Pacheco, Cyrlene Claasen and Fernando Garrigós-Simón
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Orlando Contreras-Pacheco: UIS - Universidad Industrial de Santander [Bucaramanga], ESC [Rennes] - ESC Rennes School of Business
Cyrlene Claasen: ESC [Rennes] - ESC Rennes School of Business
Fernando Garrigós-Simón: UPV - Universitat Politècnica de València = Universitad Politecnica de Valencia = Polytechnic University of Valencia

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Abstract: In the above article Cyrlene Classen has been wrongly listed under affiliation number 1, ‘School of Industrial Engineering and Management, Universidad Industrial de Santander, Calle 9 Carrera 27, Ciudad Universitaria, Edificio de Ingeniería Industrial, 3er. piso. 680003, Bucaramanga, Colombia'. The correct affiliation for her is number 2 -- ‘Department of Management and Organization, Rennes School of Business, 2 Rue Robert D'Arbrissel 35000, Rennes, France. The PDF and XML have both been updated. The publisher apologizes for the mistake.

Keywords: Credibility; Crisis communication; Crisis response; Organizational reputation; Trustworthiness; Perceptions (search for similar items in EconPapers)
Date: 2022-06-30
Note: View the original document on HAL open archive server: https://hal.science/hal-05008456v1
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Published in Journal of Management and Organization, 2022, 30, pp.1344 - 1365. ⟨10.1017/jmo.2022.55⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05008456

DOI: 10.1017/jmo.2022.55

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