EVALUATING THE EFFECTIVENESS OF HUMAN RESOURCE INFORMATION SYSTEM(S) (HRIS) IN IMPROVING EMPLOYEE PERFORMANCE AT STANBIC BANK UGANDA

Harima Birungi and Proscovia Katumba
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Harima Birungi: Makerere University, Uganda.
Proscovia Katumba: Makerere University, Uganda.

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Abstract: This article discusses the effectiveness of Human Resource Information Systems (HRIS) in improving employee performance at Stanbic Bank Uganda. The study on which it is based set out to; examine the employee performance evaluation processes supported by HRIS in Stanbic Bank Uganda, identify the challenges experienced and suggest strategies to enhance the employee performance evaluation processes using HRIS at Stanbic Bank, Uganda. The sample comprised 25 informants from various functions at the Bank's Head Office: 9 general managers, 9 line managers, and 7 officers, selected through judgemental sampling. Primary data was collected from the respondents directly using a structured open-ended interview guide. This data was coded, processed and analysed using ATLAS.ti Qualitative data analysis software, which generated themes in line with the study objectives. The study has revealed that the use of HRIS at Stanbic Bank Uganda is characterised by several challenges that have limited its efficiency in supporting employee performance evaluation. This article makes proposals the embrace of which will enable Stanbic Bank Uganda to enjoy enhanced creativity and productivity of its employees and reduced operational costs. As such, the bank might generate sustainable competitive advantage over its competitors, and achieve its annual goals.

Date: 2021-04-05
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Published in Journal of Global Economics, Management and Business Research, 2021, 13 (1), pp.18-36

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05157829

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