Discrepancies in information technology strategic alignment in healthcare

Soleil Farah, Marc Bonnet and Kamar Damaj
Additional contact information
Soleil Farah: University of Balamand, Beirut, Lebanon., Iaelyon - Iaelyon School of Management - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon
Marc Bonnet: ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon
Kamar Damaj: LIRSA - Laboratoire interdisciplinaire de recherche en sciences de l'action - Cnam - Conservatoire National des Arts et Métiers [Cnam], 2Faculty of Economics and Business Administration, Department of Economics, Lebanese University, Branch 1, Lebanon

Post-Print from HAL

Abstract: Information technology contributes significantly to the healthcare industry. Healthcare IT, if efficiently managed, can decrease expenses; enhance hospitals processes, patient satisfaction and care. From this perception, the necessity to improve information systems management becomes a significant governance and structural concern in hospitals. Therefore, it is fundamental to set an appropriate IT strategy, provide means to manage and implement it. IT strategic alignment is crucial to developing and maintaining all kind of information and communication that supports patients' treatment processes, business operations and ameliorates organisational social and economic performances. This study is a kind of action research project, and more specifically a qualimetrics intervention research methodology, a transformative approach, conducted in a private hospital in Lebanon. As technical systems are turning out to be more complex and indispensable to healthcare organisations, there is a rising awareness to preserve a sustainable environment, through maintaining intellectual, social and operational strategy of the organisation.

Keywords: IT strategic alignment; operational alignment; IT management; efficiency; sustainable environment; qualimetrics intervention research; healthcare; strategy-as-practice; IT implementation. (search for similar items in EconPapers)
Date: 2020-07-10
References: Add references at CitEc
Citations:

Published in International Journal of Business Information Systems, 2020, 34 (2), pp.273 - 292. ⟨10.1504/IJBIS.2020.108344⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05193610

DOI: 10.1504/IJBIS.2020.108344

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().