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The Role of Telework for Productivity During and Post COVID-19

Les liens entre télétravail et productivité pendant et après la pandémie de Covid‑19

Chiara Criscuolo (), Peter Gal, Timo Leidecker, Francesco Losma and Giuseppe Nicoletti
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Chiara Criscuolo: OCDE / OECD - Organisation de Coopération et de Développement Economiques = Organisation for Economic Co-operation and Development
Peter Gal: OCDE / OECD - Organisation de Coopération et de Développement Economiques = Organisation for Economic Co-operation and Development
Timo Leidecker: OCDE / OECD - Organisation de Coopération et de Développement Economiques = Organisation for Economic Co-operation and Development
Francesco Losma: OCDE / OECD - Organisation de Coopération et de Développement Economiques = Organisation for Economic Co-operation and Development
Giuseppe Nicoletti: OCDE / OECD - Organisation de Coopération et de Développement Economiques = Organisation for Economic Co-operation and Development

Post-Print from HAL

Abstract: Motivated by the sudden adoption of telework in the wake of the COVID‑19 pandemic, the OECD Global Forum on Productivity (GFP) undertook an online survey among managers and workers in 25 countries about their experience and expectations on telework, with a particular focus on productivity and well‑being aspects. Respondents had an overall positive assessment from teleworking both for firm performance and for well‑being, and wish to increase the share of teleworkers from pre‑crisis levels. On average, the ideal amount of telework is envisaged around 2‑3 days per week, in line with the idea that the benefits (e.g. less commuting, fewer distractions) and costs (e.g. impaired communication and knowledge flows) are balanced at an intermediate level of telework intensity. Further adaptive changes from management are also needed, such as the coordination of schedules and further investments in ICT tools and skills.

Keywords: productivity; telework; working from home; well-being; survey; enquête; bien-être; travail à domicile; télétravail; productivité (search for similar items in EconPapers)
Date: 2023
Note: View the original document on HAL open archive server: https://insee.hal.science/hal-05201945v1
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Published in Economie et Statistique / Economics and Statistics, 2023, 539, pp.51 - 72. ⟨10.24187/ecostat.2023.539.2097⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05201945

DOI: 10.24187/ecostat.2023.539.2097

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