From Relational Learning to Customer Value Creation: An Empirical Study in the Tunisian Retail Banking Sector

Diouani Hela
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Diouani Hela: FSEGT - Faculté des Sciences Economiques et de Gestion de Tunis - UTM - Tunis El Manar University [University of Tunis El Manar] [Tunisia] = Université de Tunis El Manar [Tunisie] = جامعة تونس المنار (ar)

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Abstract: Déclaration de divulgation : L'auteur n'a pas connaissance de quelconque financement qui pourrait affecter l'objectivité de cette étude.

Keywords: Relational; Learning; -Customer; value; -Service; innovation; -Transformational; leadership; - (search for similar items in EconPapers)
Date: 2025-11-11
Note: View the original document on HAL open archive server: https://hal.science/hal-05380648v1
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Published in African Scientific Journal, inPress, 3 (32), pp.afrsj.com. ⟨10.5281/zenodo.17579422⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05380648

DOI: 10.5281/zenodo.17579422

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