Specifying data access paradoxes in digital servitization: an empirical study

Boris Descombes (), Marie-Anne Le Dain () and Valéry Merminod ()
Additional contact information
Boris Descombes: CERAG - Centre d'études et de recherches appliquées à la gestion - UGA - Université Grenoble Alpes, G-SCOP - Laboratoire des sciences pour la conception, l'optimisation et la production - CNRS - Centre National de la Recherche Scientifique - UGA - Université Grenoble Alpes - Grenoble INP - Institut polytechnique de Grenoble - Grenoble Institute of Technology - UGA - Université Grenoble Alpes
Marie-Anne Le Dain: G-SCOP - Laboratoire des sciences pour la conception, l'optimisation et la production - CNRS - Centre National de la Recherche Scientifique - UGA - Université Grenoble Alpes - Grenoble INP - Institut polytechnique de Grenoble - Grenoble Institute of Technology - UGA - Université Grenoble Alpes
Valéry Merminod: CERAG - Centre d'études et de recherches appliquées à la gestion - UGA - Université Grenoble Alpes

Post-Print from HAL

Abstract: Digital servitization leads to significant transformations of manufacturing companies' business models: they now rely heavily on digital technologies to provide data-intensive services. This transformation generates various organizational paradoxes that challenge the company durably. In this paper, we conduct a two-case qualitative study of incumbent manufacturing companies to specify data-access paradoxes identified by the literature. Our goal is to provide better constructs understanding through the identification of empirical situations describing the paradoxes. We also discuss the paradoxical potential of each tension and the links between them.

Keywords: data access; paradoxes; digital servitization (search for similar items in EconPapers)
Date: 2024-06-29
References: Add references at CitEc
Citations:

Published in EurOMA 2024, Jun 2024, Barcelona, Spain

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05506923

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().