Impact of supervisor support and work schedule flexibility on job stress and turnover intention of software developers in Sri Lanka

Vathsala Wickramasinghe ()
Additional contact information
Vathsala Wickramasinghe: University of Moratuwa

Post-Print from HAL

Abstract: This paper presents and discusses the results of an empirical study that investigated the impact of supervisor support and work schedule flexibility on job stress and turnover intention. In the study, supervisor support and work schedule flexibility are considered as independent variables, job stress as the mediator, and turnover intention as the dependent variable. 350 self-administered survey questionnaires were distributed among software developers full-time engaged in offshore outsourced software development firms. 232 valid responses were returned, yielding a response rate of 66%. The three-step regression analysis procedure was used to test mediation hypotheses using SPSS. It was found that job stress partially mediates the relationship between supervisor support and turnover intention. Further, it was found that job stress fully mediates the relationship between work schedule flexibility and turnover intention. The results of the study imply that the increased levels of supervisor support could lead to decrease job stress, which subsequently could lead to decrease turnover intention. Similarly, the increased levels of work schedule flexibility could lead to decrease job stress, which subsequently could lead to decrease turnover intention.

Keywords: job satisfaction; supervisor support; work schedule flexibility; job stress; workplace flexibility; team management; employee motivation; human resource management; turnover intention; employee engagement; occupational stress; flexible work arrangements; stress management; employee retention; organizational support; work-life balance; employee well-being; software developers (search for similar items in EconPapers)
Date: 2012
Note: View the original document on HAL open archive server: https://hal.science/hal-05594431v1
References: Add references at CitEc
Citations:

Published in 8th International Conference on Business Management, 2012, Colombo, Sri Lanka

Downloads: (external link)
https://hal.science/hal-05594431v1/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05594431

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().