An assessment of managerial competency needs: Empirical evidence from a Sri Lankan telecommunication service provider

Vathsala Wickramasinghe () and N. Zoyza
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Vathsala Wickramasinghe: University of Moratuwa
N. Zoyza: University of Moratuwa

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Abstract: From the management development viewpoint, it is important to know whether managers possess the required competencies to achieve successful job performance. This could be identified by exploring the competency needs. The aim of the paper is to present and discuss results of an empirical investigation on managerial competency needs using quantitative methodology. The study is confined to a fully integrated telecommunication service provider; 198 managerial employees participated in the survey. The findings led to identify perceived levels of current competency expertise, current and future competency gaps and competencies that managers wish to improve at present and in near future. Managerial implications, limitations and directions for future research are discussed.

Keywords: organisational capability; behavioural competencies; talent management; competency framework; leadership development; training needs analysis; skills gap analysis; leadership competency; competency needs; competency gaps; competency assessment; Managerial competency (search for similar items in EconPapers)
Date: 2009
Note: View the original document on HAL open archive server: https://hal.science/hal-05596720v1
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Published in International Journal of Human Resource Management, 2009, 20 (12), pp.2547 - 2567. ⟨10.1080/09585190903363854⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05596720

DOI: 10.1080/09585190903363854

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