Predictors of job satisfaction among IT graduates in offshore outsourced IT firms

Vathsala Wickramasinghe ()
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Vathsala Wickramasinghe: University of Moratuwa

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Abstract: Purpose – The study investigated the level of job satisfaction experienced by IT graduates fulltime employed in offshore outsourced IT firms (OOITF) in Sri Lanka; demographic characteristics that predict job satisfaction; perceptions towards IT jobs in OOITF; turnover and job search intentions. Design/methodology/approach – The sample consisted of randomly selected 122 individuals who graduated in information technology field and fulltime employed in OOITF in Sri Lanka. Survey questionnaire was chosen as the mode for data collection. Findings – The results indicate that gender and tenure are significant in job satisfaction measurement. Females are less satisfied with their jobs and feel loss of interest in IT jobs in OOITF but wish to remain in the present workplace. IT graduates with longer tenure in the present workplace are less satisfied with their jobs, feel loss of interest in IT jobs in OOITF and intend to leave the present workplace. Originality/value – The majority of job satisfaction studies on IT personnel have been undertaken primarily in the West. The extent to which research findings of those studies could be generalized to South Asian offshore outsourcing context has not been widely tested.

Keywords: career opportunities; human resource practices; career growth; Employee satisfaction; employment conditions; person–job fit; job involvement; job stress; employee engagement; skill utilisation; organisational support; work-life balance; job security; salary satisfaction; career development; predictors; graduates; job satisfaction (search for similar items in EconPapers)
Date: 2009
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Published in Personnel Review, 2009, 38 (4), pp.413 - 431. ⟨10.1108/00483480910956355⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05596728

DOI: 10.1108/00483480910956355

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