An application of two factor theory to IT knowledge workers in Sri Lanka

K.M.I.M. Kumara and Vathsala Wickramasinghe ()
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K.M.I.M. Kumara: University of Moratuwa
Vathsala Wickramasinghe: University of Moratuwa

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Abstract: This paper investigates the factors that motivate IT knowledge workers by applying Herzberg's two-factor theory. In the study, a survey questionnaire was used, and 159 randomly selected IT knowledge workers (all graduates) working in software development companies responded. The data was analyzed using the Statistical Package for the Social Sciences. The findings gave an insight into the factors that motivate IT knowledge workers in Sri Lanka. Further analysis revealed that the motivational factors do not vary by age, gender, civil status, the number of years of service in the current company, or the number of employees in a company. The findings led to the conclusion that the order of motivational factors in the Sri Lankan context was not similar to that of the order of findings of Herzberg's study. The findings implied that IT organizations need to pay special attention to motivational factors of IT knowledge workers in designing jobs and in motivating them.

Keywords: performance motivation; Two-Factor Theory; Herzberg Two-Factor Theory; motivation; psychological motivation; employee engagement; motivation factors; job design; job enrichment; workplace satisfaction; work motivation; employee motivation; job dissatisfaction; job satisfaction; hygiene factors (search for similar items in EconPapers)
Date: 2006
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Published in Proceedings of 3rd International Conference on Business Management, 2006, Colombo, Sri Lanka

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