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A Science-Based Design Perspective on Inter-Organizational Knowledge Management in Ecosystems

Nicolas Remond ()
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Nicolas Remond: CRIEG - Centre de Recherche Interdisciplinaire Economie Gestion - MSH-URCA - Maison des Sciences Humaines de Champagne-Ardenne - URCA - Université de Reims Champagne-Ardenne, REGARDS - Recherches en Economie Gestion Agroressources Durabilité et Santé - CRIEG - Centre de Recherche Interdisciplinaire Economie Gestion - MSH-URCA - Maison des Sciences Humaines de Champagne-Ardenne - URCA - Université de Reims Champagne-Ardenne

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Abstract: This study examines knowledge management (KM) within ecosystems, focusing on inter-organizational collaboration in contexts requiring high reliability. Anchored in a Science-Based Design approach, it bridges theoretical insights and practical applications. The research investigates a knowledge ecosystem of High-Reliability Organizations (HROs) in the energy sector, where safety imperatives shape knowledge processes. Using a qualitative, longitudinal case study, the study identifies key challenges related to knowledge sharing, retention, and governance in a highly regulated, risk-intensive environment. It proposes actionable design principles to address these barriers, emphasizing the importance of multi-layered knowledge systems integrating tools, roles, and organizational processes. The findings reveal that successful KM in such ecosystems requires fostering collaboration, enabling learning, and ensuring alignment with long-term safety objectives. This research advances theoretical understanding of KM in complex ecosystems while offering practical solutions to enhance inter-organizational knowledge processes and support ecosystem sustainability.

Keywords: High-Reliability Organizations (HRO); Science-Based Design; Organization Studies; Knowledge Ecosystem; Knowledge Management (search for similar items in EconPapers)
Date: 2026-04-27
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Published in AGeCSO-KCO 2026, Apr 2026, Strasbourg, France

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