Knowledge Management in the Age of Generative AI: Challenges and Perspectives

La gestion des connaissances à l’ère de l’IAG: enjeux et perspectives

Nicolas Remond ()
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Nicolas Remond: CRIEG - Centre de Recherche Interdisciplinaire Economie Gestion - MSH-URCA - Maison des Sciences Humaines de Champagne-Ardenne - URCA - Université de Reims Champagne-Ardenne, REGARDS - Recherches en Economie Gestion Agroressources Durabilité et Santé - CRIEG - Centre de Recherche Interdisciplinaire Economie Gestion - MSH-URCA - Maison des Sciences Humaines de Champagne-Ardenne - URCA - Université de Reims Champagne-Ardenne

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Abstract: The diffusion of generative artificial intelligence (GAI) is reshaping the challenges of knowledge management (KM). This paper presents a literature review analyzing the contributions and limitations of GAI in relation to the core KM processes: knowledge creation, storage, transfer, and application. The reviewed studies highlight an enhancement of capabilities related to the combination, access, and application of explicit knowledge, while emphasizing the central role of human interactions in the socialization, validation, and collective sensemaking processes. These findings invite a reconsideration of KM conceptual frameworks in order to better capture the contemporary transformations associated with GAI.

Keywords: Revue de la littérature; IA; Intelligence artificielle; KM; Gestion des connaissances (search for similar items in EconPapers)
Date: 2026-04-27
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Published in AGeCSO-KCO 2026, Apr 2026, Strasbourg, France

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05604869

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