Phygital service interactions! More or less social connection?

Régine Vanheems () and Yonathan Silvain Roten ()
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Régine Vanheems: Institut d'Administration des Entreprises (IAE) - Lyon
Yonathan Silvain Roten: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School, PRISM Sorbonne - Pôle de recherche interdisciplinaire en sciences du management - UP1 - Université Paris 1 Panthéon-Sorbonne

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Date: 2022-10-13
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Published in 25ème Colloque International Etienne Thil sur le commerce et la distribution, Oct 2022, La Rochelle, France

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