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Online food retailers’ communication on the Nutri-score: evidence from a content analysis

Communication des distributeurs de produits alimentaires sur le nutri-score: enseignements d’une analyse de contenu

Boubacar Sadou ()
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Boubacar Sadou: CEREFIGE - Centre Européen de Recherche en Economie Financière et Gestion des Entreprises - UL - Université de Lorraine, Université de Haute-Alsace, Mulhouse, France.

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Abstract: Summary nutrition labels facilitate healthier food choices, but no research tried to understand if and how retailers use them. We content-analysed the websites of 12 retailers (n=22 observed store-branded and manufacturer-branded cereals) by focusing on the Nutri-score, a 5-colour nutrition labelling system. We found a high frequency (86.4%) in the disclosure of the Nutri-score. However, a few retailers hold brands accountable in cases of provided (21.1%) and unprovided (27.3%) Nutri-scores of the retailed food products. Recommendations are made to retailers to leverage the disclosure of the Nutri-score and its potential influence on brand transparency. Policymakers might consider a regulation that renders Nutri-score presence mandatory in online food retail.

Keywords: e-stores; content-analysis; food choice; food retailing; Nutri-score (search for similar items in EconPapers)
Date: 2026-10-14
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Published in 9th Health Marketing International Day, Association Française du Marketing (AFM); IAE Lille University School of Management, Oct 2026, Lille (FR), France

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