Allocation et incitation: la mise en ordre du travail par les CGU des plateformes de micro-tâches

Benjamin Dubrion () and Emmanuelle Mazuyer ()
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Benjamin Dubrion: TRIANGLE - Triangle : action, discours, pensée politique et économique - ENS de Lyon - École normale supérieure de Lyon - Université de Lyon - UL2 - Université Lumière - Lyon 2 - IEP Lyon - Sciences Po Lyon - Institut d'études politiques de Lyon - Université de Lyon - UJM - Université Jean Monnet - Saint-Étienne - CNRS - Centre National de la Recherche Scientifique
Emmanuelle Mazuyer: CERCRID - Centre de Recherches Critiques sur le Droit - UL2 - Université Lumière - Lyon 2 - UJM - Université Jean Monnet - Saint-Étienne - CNRS - Centre National de la Recherche Scientifique

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Abstract: From an institutionalist economics and legal perspective, this article aims to understand how digital micro-work platforms operate by analysing their terms of service agreements. We show that these platforms are veritable work-ordering entities, defining tasks to be performed, assigning them to individuals, setting goals, and recommending, controlling or even sanctioning the adoption of certain behaviours in return for payment. This raises the question of how the relationship between these platforms and micro-workers should be regulated by law.

Keywords: platforms; terms of service agreements; incentives; allocation; rules; micro-tasks; micro-work platforms; Plateformes numériques de travail; micro-travail; micro-travailleurs; plateformes; micro-tâches; règles; incitation; CGU (search for similar items in EconPapers)
Date: 2025
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Published in Travail et Emploi, 2025, 176, pp.79-103. ⟨10.4000/14yvl⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-05322823

DOI: 10.4000/14yvl

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