Platform riders in France: Workplace risks and social protection

Les livreurs de plateformes en France: risques au travail et protection sociale

Cynthia Srnec () and Cédric Gossart ()
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Cynthia Srnec: THEMA - Théorie économique, modélisation et applications - CNRS - Centre National de la Recherche Scientifique - CY - CY Cergy Paris Université, LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Cédric Gossart: INGENIO - Instituto de Gestión de la Innovación y del Conocimiento = Institute of Innovation and Knowledge Management - CSIC - Consejo Superior de Investigaciones Cientificas [España] = Spanish National Research Council [Spain] - UPV - Universitat Politècnica de València = Universitad Politecnica de Valencia = Polytechnic University of Valencia

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Abstract: This study report presents a categorisation of food platform delivery workers, a mapping of the French ecosystem in which they operate, an analysis of the economic and health risks they face, and the nature for their social protection. It concludes with recommendations for strategies and public policies to take better care of these vulnerable workers. The results are based on 236 responses to an online questionnaire, supplemented by 18 semi-structured interviews, two non-structured interviews, and several participant and non-participant observations at delivery workers' meetings and public demonstrations in Paris and Lyon. Three complementary publications are available in open access: ‘Young, poor and vulnerable: delivery riders in France are demanding better wages and social protection' (The Conversation), ‘La tyrannie d'algorithmes ayant pignon sur rue' (Revue Terminal), ‘Responsible Innovation and Digital Platforms: The Case of Online Food Delivery' (Journal of Innovation Economics & Management).

Keywords: Plateformes; Livreurs; Risques; Santé; Précarité; Vulnérabilité; Protection sociale; Soin; Management algorithmique (search for similar items in EconPapers)
Date: 2025-03
Note: View the original document on HAL open archive server: https://hal.science/hal-05010682v1
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Published in LITEM, Univ Evry, IMT-BS, Université Paris-Saclay, 91025, Evry, France. 2025, pp.1-89

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